Anastasia
Pozdnyakova
MD/MBA Candidate
University of Chicago
Anastasia Pozdnyakova is a joint MD/MBA student at the University of Chicago Pritzker School of Medicine/Booth School of Business. She is interested in improving quality of care, interprofessional communication, and patient experience, and has engaged in this research as a part of the University of Chicago Graduate Program in Health Administration and Policy.
Presenting at the Nexus Summit:
Background: Clinician engagement in interprofessional teams is an effective strategy to improve care delivery. The IGNITE (Improving GME-Nursing Interprofessional Team Experiences) program engages residents, nurses, and other health professionals together in performance improvement activities at our large academic institution, and has resulted in improvements in quality of care. However, the financial value of enhanced interprofessional communication is difficult to quantify. We sought to understand the financial implications of expanding IGNITE to all adult Med-Surg units at our institution…
With pressures to improve hospital efficiency, reduce length of stay and decrease readmissions, effective communication among care teams is more important than ever. Improved physician-nurse communication is associated with improved patient experience, outcomes, and staff engagement. Communication on surgical units poses unique challenges due to early rounding by the resident team and difficulty communicating with them while in the OR.
To combat these challenges, we implemented an “MD/APP-in-room” button in patient rooms in May 2019 to send real-time notifications to nursing. Surgical…