Ross Milner, MD, FACS
Professor of Surgery, Vice-Chair, Clinical Affairs and Perioperative Services
University of Chicago Medicine
Ross Milner is a professor of vascular surgery at the University of Chicago Medicine and helped to implement the MD/APP-in-Room button on subsequent surgical services.
Presenting at the Nexus Summit:
With pressures to improve hospital efficiency, reduce length of stay and decrease readmissions, effective communication among care teams is more important than ever. Improved physician-nurse communication is associated with improved patient experience, outcomes, and staff engagement. Communication on surgical units poses unique challenges due to early rounding by the resident team and difficulty communicating with them while in the OR. To combat these challenges, we implemented an “MD/APP-in-room” button in patient rooms in May 2019 to send real-time notifications to nursing. Surgical…